TABLE OF CONTENTS
PART I: OPERATIONS MANAGEMENT
- Introduction to Operations and Supply Chain Management
- Quality Management
- Statistical Process Control
- Product Design
- Service Design
- Processes and Technology
- Capacity and Facilities Design
- Human Resources
- Project Management
PART II: SUPPLY CHAIN MANAGEMENT
- Supply Chain Management Strategy and Design
- Global Supply Chain Procurement and Distribution
- Inventory Management
- Sales and Operations Planning
- Resource Planning
- Lean Systems
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