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Operations and Supply Chain Management 10E by Roberta S. Russell 9781119668640

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TABLE OF CONTENTS

PART I: OPERATIONS MANAGEMENT

  1. Introduction to Operations and Supply Chain Management
  2. Quality Management
  3. Statistical Process Control
  4. Product Design
  5. Service Design
  6. Processes and Technology
  7. Capacity and Facilities Design
  8. Human Resources
  9. Project Management

PART II: SUPPLY CHAIN MANAGEMENT

  1. Supply Chain Management Strategy and Design
  2. Global Supply Chain Procurement and Distribution
  3. Forecasting
  4. Inventory Management
  5. Sales and Operations Planning
  6. Resource Planning
  7. Lean Systems
  8. Scheduling

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